Cane Osteopathy Limited (trading as Walton Street Wellness, CORE and Face Oxford,) are committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.

We recommend that all patients are seen at some point during the consultation process alone with our clinician, to ensure patients are free to express any concerns or worries in their own words and without fear of coercion or threat from any accompanying individual. However, all patients are entitled to have a chaperone present for any consultation, examination or procedure where they feel one is required.

Regardless of gender of the patient or clinician, you will be offered the option of having an impartial observer (chaperone) present for any intimate examination. Our trained staff routinely undertake this role and will:

• Be sensitive and respect your dignity and confidentiality
• Reassure you in the event of distress or discomfort
• Be familiar with the procedures involved
• Stay for the whole examination and be able to see what the clinician is doing, if practical
• Be prepared to raise concerns if they are concerned about the clinician’s behaviour or actions.
• Your healthcare professional may also require and request a chaperone to be present for certain consultations in accordance with our chaperone policy.

If you have any questions about this policy or would like to discuss this with us, please email patrick@waltonstreetwellness.com or discuss with any of the staff at, or before your visit.